Valet of Valets | Part Time Customer Service Superhero


 *Professional Summary*  

I’m the Valet of Valets, zipping through 20+ years of commercial real estate, marketing, and operations with superhero flair, all while moonlighting as a part-time valet for over a decade. 

I park cars on weekends, because I love it! 


My powers include boosting client satisfaction, driving revenue, and leading teams in high-stakes settings. From managing multimillion-dollar portfolios to parking cars with finesse at elite venues, I’m ready to propel Reimagined Parking’s San Francisco operations to epic success with strategic vision and a customer-first mindset.


My Superhero Skill Set

 

- Regional Portfolio Oversight  

- Client Retention & Satisfaction  

- Sales & Business Development  

- P&L Analysis & Financial Management  

- Team Leadership & Talent Development  

- Valet Parking Mastery (10+ Years - at least!)  

- Strategic Marketing & PR Campaigns  

- Vendor & Contract Management  

- Customer Service Excellence  




Adventures of the Valet of Valets

*Professional Experience*  


**Senior Advisor – Property Operations & Marketing**  

Pacific Retail Capital Partners (Consultant) | 2023 –2025

- Optimize operations and marketing for a 1M sq. ft., 100-store retail center during ownership transition.  

- Negotiate vendor contracts, achieving 10% cost savings, and streamline CAM processes.  

- Enhance cross-departmental communication, boosting efficiency and client satisfaction.  


**Part-Time Valet Parking Attendant**  

Spinnaker Restaurant, Sausalito, CA | 2017 – Present  

- Our team manages  200+ vehicles during high-profile events, achieving a 95% guest satisfaction rate.  Work weddings, barmitzvahs, wakes and holiday events.

- Deliver exceptional service and resolve issues swiftly in a fast-paced, upscale setting.  

- Support banquet operations, showcasing teamwork and adaptability under pressure.

- Practice the 3 golden rules of a valet: 1. Always pool your earnings for sake of team. 2. Don’t lock keys in a car. 3. Don’t believe customers who say “the key is in the cupholder.”   


**Assistant General Manager – Onsite Keyholder**  

BLVD Residential, Sausalito, CA | 2000 – 2023  

- Manage operations for a 70-unit luxury community, overseeing leasing and maintenance.  

- Boost resident engagement by 20% through community events and social initiatives.  

- Implement HVAC and fire safety maintenance, extending equipment life by 10%.  

- Provided valet services for guests during holiday events and gatherings.


**Senior Property Manager / Director of Marketing**  - Norcal

SIMON / Newmark / Cushman & Wakefield, Various U.S. Markets | 2008 – 2023  

- Oversee retail properties like Valley Fair (1.2M sq. ft.), managing multimillion-dollar budgets.  

- Lead capital projects and RFPs, reducing vendor costs by 15% while improving service.  

- Craft marketing campaigns, including the $326M Blu Harbor sale, featured in Forbes.  


**Executive Director**  

Las Olas Boulevard Outdoor Retail Center, Fort Lauderdale, FL | 2006 – 2008  

- Manage a 100-merchant shopping destination, achieving 85% occupancy via leasing.  

- Oversee events and contracts, increasing foot traffic by 25% with strategic marketing.  


**Assistant General Manager**  

Sausalito Towers, Sausalito, CA | 2003 – 2006  

- Manage a 100-unit luxury high-rise, overseeing leasing and resident services.  

- Increase resident engagement by 20% through cultural and social initiatives.  



**Branding Coach & Mentor (Part-Time)**  

University of Florida Pikes Fraternity, Gainesville, FL | 2022 – Present  

- Mentor students in use of AI tech,  social media strategy, driving engagement through campaigns.  

- Lead workshops on digital marketing tools, empowering creative content creation.  




### My Origin Story

*Education*  

**Bachelor of Science in Business Administration, Marketing/PR**  

University of Florida, Gainesville, FL

  

Frankfurt International School, Oberursel, Germany  



### Gadgets and Superpowers

*Additional Skills & Certifications*  

- Proficient in Microsoft Office, Adobe Creative Suite, Canva, Google Analytics, Placer AI  

- Expert in San Francisco real estate and parking industry trends  

- Published in Forbes, Globe Street, San Francisco Chronicle  



### The Valet Vault: Past Parking Adventures

*Additional Valet Experience*  

As the Valet of Valets, I’ve parked cars since I was 18. Always  with swagger, at elite venues across California and Florida, mastering customer service and high-pressure operations:  


- Inverrary Country Club, S. Florida  - Spearheaded  valet for luxury resort guests and golf tournaments, managing 100+ vehicles per event with 98% satisfaction. Parked cars for PGA stars and national celebrities: Arnold Palmer, Gary Player,  Lee Trevino, Jackie Gleason, Jack Nicklaus, Johnny Miller, Seve Ballesteros, Bernhard Langer, Tom Watson, Joe DiMaggio, Willie Moscone, Minnesota Fats, Chi Chi Rodriguez, Tom Weiskopf, Curtis Strange, Tom Kite, and numerous other 80’s golf icons and  superstars.  


- **Boca Raton Resort, Boca Raton, FL - Parked vehicles during upscale events, delivering white-glove service to maintain the resort’s internationally elite reputation.  


- **Various Nightclubs, CA & FL (1990s)**: Managed valet for 150+ vehicles per night at premier nightlife venues in San Francisco and Fort Lauderdale, ensuring seamless guest experiences.